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ICF ICF-ACC Exam Syllabus Topics:
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ICF Associate Certified Coach Sample Questions (Q15-Q20):
NEW QUESTION # 15
Your client is frustrated that she is frustrated. She should have been over this mishap in her work a long time ago. She is talking very negatively about herself: "Why can't I get over this..." The worst response is:
- A. Remind the client that coaching is forward-looking.
- B. Ask the client if she always is this negative about herself.
- C. Tell the client that you like her a lot and that she should not be so negative.
- D. Invite a reframe and say that sometimes people become frustrated when something is really important to them-might this be the case here?
Answer: C
Explanation:
Comprehensive and Detailed Explanation:
Option A is the worst because it introduces the coach's personal feelings ("I like her a lot") and directs the client ("should not be so negative"), violating Competency 2.2 (partnership) and Ethics Section 2.1 (maintaining professional boundaries). It fails to evoke awareness (Competency 7) or respect the client's experience (Ethics 1.1).
Option B is dismissive but forward-focused. Option C may feel judgmental but invites reflection. Option D (best, see Question 7) supports growth. A most egregiously shifts focus to the coach and undermines the process.
NEW QUESTION # 16
A client tells their coach that they are struggling to sleep and are having nightmares about a past event they experienced Which is the best action for the coach to take?
- A. Continue coaching the client but recommend they see a mental health professional about these symptoms
- B. Contact a health provider for the client so the coach and health provider can collaborate on the client's case.
- C. Modify the coaching agreement to address the client's struggles with the problems resulting from this past event
- D. Stop coaching until the client stops experiencing sleeping issues and nightmares from the past event
Answer: A
Explanation:
The ICF Coaching Boundaries distinguish coaching from therapy, stating that coaching does not address mental health conditions like trauma or sleep disorders. The ICF Code of Ethics (Section 2.5) requires coaches to "refer clients to other professionals when appropriate" if issues fall outside their scope. Let's evaluate:
A . Continue coaching the client but recommend they see a mental health professional about these symptoms: This balances the coach's role in supporting the client's goals (ICF Competency 8) while adhering to ethical boundaries by referring out for nightmares and sleep issues, which suggest unresolved trauma (ICF Code of Ethics, Section 2.5).
B . Stop coaching until the client stops experiencing sleeping issues and nightmares: Ceasing coaching entirely isn't required unless the client's condition prevents engagement. ICF encourages maintaining the relationship within its scope (ICF Definition of Coaching).
C . Modify the coaching agreement to address the client's struggles with the problems resulting from this past event: This crosses into therapy by addressing past trauma, violating ICF boundaries and Competency 3 ("Establishes and Maintains Agreements").
D . Contact a health provider for the client so the coach and health provider can collaborate: This breaches confidentiality (ICF Code of Ethics, Section 4) unless the client explicitly consents, and collaboration exceeds coaching's non-therapeutic role.
Option A is the best action, as it upholds ICF ethics and boundaries by continuing coaching within its scope while ensuring the client's mental health needs are addressed professionally.
NEW QUESTION # 17
Most coaching tools and techniques reflect the principles associated with which discipline?
- A. Education science
- B. Sociology
- C. Positive psychology
- D. Social work
Answer: C
Explanation:
The International Coaching Federation (ICF) defines coaching as "partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential" (ICF Code of Ethics, Introduction). Many coaching tools and techniques are designed to align with this definition by focusing on strengths, goal-setting, and fostering self-awareness-principles that are deeply rooted in positive psychology. Positive psychology, as a discipline, emphasizes the study and application of strengths, well-being, and optimal human functioning, which directly correlates with the ICF Core Competencies, such as "Facilitates Client Growth" (Competency 8) and "Cultivates Trust and Safety" (Competency 5).
For example, tools like the GROW model (Goal, Reality, Options, Will), commonly used in coaching, reflect positive psychology's focus on forward movement and solutions rather than dwelling on deficits, aligning with ICF's emphasis on "evoking awareness" (Competency 7). Similarly, techniques such as appreciative inquiry, which encourages clients to explore what works well and build on it, mirror positive psychology's strengths-based approach and are consistent with ICF's ethical boundary of empowering clients rather than fixing them (ICF Code of Ethics, Section 2.1).
In contrast:
B . Education science: While coaching may involve learning, it is not primarily instructional or pedagogical, as education science focuses on structured teaching rather than client-driven discovery.
C . Sociology: This discipline studies societal structures and group dynamics, which is broader and less individualized than coaching's focus on personal potential.
D . Social work: Social work often involves advocacy and addressing systemic issues, which exceeds coaching's boundaries as a non-therapeutic, client-led process (ICF Definition of Coaching).
Thus, positive psychology is the discipline most reflected in coaching tools and techniques, as verified by ICF's foundational principles and competencies.
NEW QUESTION # 18
Which is the most effective way to begin the goal setting process with a client who feels unsure of what they want their coaching goals to be?
- A. Encourage the client to explore the pool and how things might have turned out differently
- B. Suggest the client ask people who are important to them what goals they should work on
- C. Work with the client to establish the purpose and value of the sessions
- D. Ask the client for feedback on the first session and how to improve future sessions.
Answer: C
Explanation:
ICF Competency 3 ("Establishes and Maintains Agreements") requires coaches to clarify the coaching purpose and process, especially at the outset, to ensure alignment. For a client unsure of goals, starting with purpose provides direction (ICF Definition of Coaching). Let's review:
A . Suggest the client ask people who are important to them what goals they should work on: This undermines client autonomy (ICF Code of Ethics, Section 1) and delays the coach-client exploration process.
B . Work with the client to establish the purpose and value of the sessions: This aligns with Competency 3 and Competency 7 ("Evokes Awareness") by collaboratively grounding the client in why they're coaching, paving the way for goal clarity.
C . Ask the client for feedback on the first session and how to improve future sessions: This is useful later but premature for goal-setting with an unsure client.
D . Encourage the client to explore the pool and how things might have turned out differently: (Assuming "pool" is a typo for "past") This risks a therapeutic focus on history, not coaching's future orientation (ICF Coaching Boundaries).
Option B is most effective, per ICF's framework for initiating goal-setting with clarity and purpose.
NEW QUESTION # 19
Your session has a few minutes left, and the client has discovered some great new insights and has a good plan of action in place. To close the session in a partnering way, the best response is:
- A. Inform the client that the time is almost up and ask how they would like to close.
- B. Inform the client that the time is almost up and close the session with some insights gained.
- C. Inform the client that the time is up, but in the last 2 minutes you can summarize the session for the client.
- D. Inform the client that the time is almost up and share what stood out for you as a coach during the session.
Answer: A
Explanation:
Comprehensive and Detailed Explanation:
Option C aligns with Competency 2.2 (maintains mutual respect and partnership) and Competency 8.2 (partners to design closure), by giving the client agency in ending the session. It respects Ethics Section 1.1 (client-led process) and ensures a collaborative wrap-up.
Option A assumes closure content, missing partnership. Option B centers the coach's perspective (Competency 7.11 - no attachment). Option D dictates the summary, bypassing client input. C best embodies ICF's partnering ethos.
NEW QUESTION # 20
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